Contact InstaPrynt

Get platform help without digging through a generic support maze.

If you are dealing with an order, a vendor setup issue, or a custom-project question, send the details here and we will route it to the right place.

Order help

Shipping questions, damaged items, returns, or label issues.

Vendor support

Store setup, listing help, payouts, or custom-project questions.

Platform feedback

Report a bug, suggest a feature, or flag something confusing.

Best contact paths

General support

support@instaprynt.com

Vendor-specific questions

vendors@instaprynt.com

Typical reply time

Usually within one business day.

Before you send a note

  • Include the order number or project title if your question is tied to a purchase.
  • For vendor issues, mention the store name so support can find the right profile faster.
  • For bug reports, tell us what page you were on and what you expected to happen.

Send a message

Tell us what you need help with.